We’re the Press Distribution Forum or PDF. A self-regulated forum for associations and companies involved in the supply and distribution of newspapers and magazines.

Who is this website for?

We’re here to help retailers who sell newspapers and magazines.

This site gives you a clear explanation of the minimum service standards you can expect and how to get help if things go wrong.

Where are the standards explained?

We’ve developed the Press Distribution Charter (PDC) as a promise of good service.

It’s intended that the Charter will improve services for everyone and, most importantly, help you to best serve your customers.

View the Charter

What if things go wrong?

Problems occur from time to time. Most issues can be quickly resolved with the help of the Charter. However in the event that problems are more serious or persistent, there is a complaints process.

Make a complaint